Tuesday, February 09, 2010

Hey Sprint

My mobile broadband contract comes up in April and I know you're going to come at me with a deal to renew it. Before you do, I just want to take a moment to say...FUCK YOU! Not gonna happen. This last 2 months I have paid you $65 a month for service that makes dial up look speedy. According to Speed Test.org, my download speed is 0.35 Mbps...ZERO POINT THREE FIVE if you missed the decimal point. Oh yeah...upload speed was 0...yeah ZERO. Just tonight, I had to hit the try again button 6 times to sign in to my blog because it kept timing out or not being able to find the server despite the diagnostic telling me I had 4 bars of signal out of 5 and EVDO service. I tried to open Theo Spark. I had to hit try again 16 times...SIXTEEN FUCKING TIMES to get it to start loading. It then took a full 20 minutes for the page to finish opening. 20 FUCKING MINUTES and guess what? The page didn't fully open.

No, I am not gonna renew my mobile "broadband" internet service with you. I need more speed and a connection that won't just sign itself off whenever it feels like it. I don't want to refresh a page anywhere from 3-25 times to get it to open. I don't want to wait anywhere from 3 to 25 minutes for a page to open and then not be completely open and have to refresh it 6 more times to get it to open.

God..your service sucks. Get bent. No renewal for you.

4 comments:

dakotas5 said...

Had the same problem with Alltel/Verizon. then when contract was up they doubled my bill. Just a heads up.

Warthog said...

I've been with them for about 4 years. I have no bitch whatsoever with the phone service, that has been great. It's this damn internet card.

They have never doubled my bill on me.

Terrapod said...

Warthog - you are not far down the pike from me along I94. If you have Comcast there, take a look at their internet. They have boosted their speeds to the point where a batch of 50 e-mails, mixed content, downloads in maybe 15 seconds. Pages load almost instantly. They have their problems, some think them too expensive, but I sure can't complain about the speed. Have had maybe 3 or 4 outages/yr that rarely last more than 1 or 2 hours, mostly due to idiots knocking over poles or storms. No, I don't work for them. As to Sprint, they are my cell carrier and have a real problem with dead zones in MI. Suspect you happen to be in one.

Warthog said...

I live in Springfield and they have a city wide wifi for 10 a month, I plan to go that way.